BOOKING PROCEDURE QUESTIONS

• Do you charge fees for payment by credit card?
• What are the payment requirements and when is the balance due?
• Can I make payment installments?
• What method of payment do you accept?
• Do you offer Travel Insurance?
• We already have a quote. Can you price match?
• Besides the package Cost are there any other costs we can expect?

Do you charge fees for payment by credit card?

NO unlike many other travel companies who add their bank’s merchant fees (3%-5%) to a package price, we DO NOT charge our clients any additional fees. The cash price is the same price as the credit card price!

What is the deposit requirement and when is the balance due?

We want you to know all the details about your trip BEFORE making a commitment. You do not have to pay for your trip up front. With a deposit of $300.00 per person your reservation is booked. Air Tahiti Nui requires payment of the airline tickets within 21 days of confirmation and your final balance payment is not required until 6 weeks prior to your departure.

Can I make payment installments towards my balance amount?

Yes most certainly. Many customers put themselves on their own payment plan by making payments as they wish, as funds become available. We will provide you with a written receipt for all payments.

What methods of payment do you accept?

Payments by Check, Credit Card or Bank Wire are accepted.

Do you offer Travel Insurance?

Yes, we do offer a comprehensive Travel Protection Plan (optional but highly recommended) - payable at time of Deposit. See full details under Travel Insurance

We already have a quote? Can you price match?

In most cases, we can meet or beat other agencies' prices. Simply provide us with the written quote and Tahiti Travel Mate will do the rest!

Besides the Package Cost are there other costs we can expect?

There is a City Tax in Tahiti that must be paid direct to the hotels. The charge is XPF 200 per person, per day (approx. US$1.90) - this will automatically appear on your hotel bill along with any sundry items such as phone calls, drinks, meals etc. that you incur. Apart from that city Tax though, there are no other hidden costs. The Room and VAT Tax (like the Sales Tax here in the United States) is already included with your package cost.

Toll Free: 877-GOT-TO-GO (877-468-8646)
Local: 702-648-MATE (702-648-6283)
Fax: 702-254-2797
Email: info@tahititravelmate.com